i want a new sale repSincerely,Thucnhu *****. Customer service is trash, sit on phone for an hour+ and they are rude to you. I finally found out the account owner contact, however they said it was not within their control after discussion with Waste Connection of ********* since Waste Connection of ********* insisted they would only conduct the service during 2 am to 4 am. These people are the worst they price gauge every month my rate increase! It's frustrating to have to call in every month, and then wait on hold for over half an hour just to speak with a customer service representative. Their lawyering is that of thieves trying to hijack customers who make the mistake of ever hiring them. I had a bulk pickup scheduled for yesterday 4/6/21 for a King sized pillowtop mattress. I demanded a call from management and was told "Kyle" will give you a call back. I will be using again. Customer Service Representative professionals working at Waste Connections have rated their employer with 3.4 out of 5 stars in 55 Glassdoor reviews. They said they would pick up the remaining garbage bin by March.
WASTE CONNECTIONS - 13 Reviews - 50 Reynolds St, Clarksville - Yelp Customers reported inconsistent pickup schedules, missed collections, and lack of proper communication from the company. I left it out continuously through the first two weeks of March. Thanks in advance Bin rental.
Contact Us | Groot A local company is happy to pick up my trash for $100 a month less dont know how I got mixed up with this company. The cancellation seemed to go well, and they refunded the amount that we had just paid for the upcoming quarter. Overall, I feel that their customer service was lacking in terms of addressing these concerns and rectifying the issues I experienced. Whether it be bees or a car parked too close, it seems like there is always a reason why they can't complete their job. With a delay of six weeks just to have the dumpster dropped off, it's clear that their process needs significant streamlining and improvement. Unfortunately, my experience with this company has left me feeling extremely dissatisfied. Made upwards of 8 calls and they refused to remove the service they were not providing due to some policy about having for 6months. The last time they would have picked up my Trash would have been 12/28 or 12/29 2022. It felt very much like extortion, and left me with an extremely negative impression of WC. As a residential customer for many years, I have noticed a distressing trend in their pricing and service - as their prices continue to skyrocket, their reliability and quality of service seems to plummet. The company is 27.5% female and 35.8% ethnic minorities. I am very upset with this company at the moment. I felt frustrated and helpless, as I had paid what I was quoted and had no idea that there was a possibility of the rate increasing just because I hadn't signed a contract. We have received your complaint and I have reviewed your account but we do not actually owe you a refund, the $117.77 that you paid 7/15/22 went towards reopening your account and paid your past due only, then you had another payment due as of 9/1/2022 so when you called in on 9/13/22 you actually paid for 2 bill cycles which covered you from 9/1/22 through 4/30/23 which is the reason you received another invoice for 5/1/23 and the reason you owed the small amount of the $22.48 and the $27.50. Waste Connections Employee Reviews Review this company. It's quite disappointing to see such ineptitude and lack of accountability for a company whose services are meant to make our lives easier. First record we have of communication regarding closing this location was on 5/11. When I reached out to their office to suggest if possible to pick up trash after 6 am, they just rejected it. It also suggests that the company is organized and has taken steps to secure its online presence. Town of Florence Residents must contact the Town of Florence in order to schedule bulk pick-up service www.florenceaz.gov, Waste Connections of Arizona provides Roll off service in Maricopa County, Pima County and Pinal Counties. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. A driver or CSR can train and promote to upper leadership roles. Wasteconnections.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. Absolutely unacceptable! The current balance of $35.79 is a result of the prorated service for *** thru the 19th and our container removal/cancellation charge of $150. I was also informed that in 2013 I signed an agreement that auto renewed every two years, and if I cancelled Waste Connections prior to Decemberread more, I dont understand why on a morning like this one, when we are dealing with gale force winds, and all of the trash and recycling carts are laid over with their contents flying across the neighborhoods and towns, the drivers cant take the extra 30 seconds to hop out and un-bungee the cart. Customer Reviews are not used in the calculation of BBB Rating. June 1, 2022, the dumpster was still on the premises, and the new owners had acquired a new service provider, so now this old one was in the way. Waste Connections is billing me for a $35.00 reinstatement fee after making a payment for the February bill in April. $read more, All of my service has been on time. Request a quote and start service, report a broken container or missed pickup, or submit a general inquiry; our service team can assist you. I am very sorry to hear of your recent experience with our company and I have given your information over to correct person that should be reaching out to you very shortly to get this taken care of for you. All of our neighbors carts had spilled this morning so I made my teenage sons come out in the cold wind and pick it all up and place it in our own cart and then bungee it, so as to contain it. It should not be our responsibility or obligation to pay for their negligence and incompetence. It will close at 5:00 p.m. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. They took the recycling bin by Thanksgiving. Any other option is better!
Waste Connections | Dumpster Rental & Trash Pickup - Waste Connections As a result, there was no service provided on that particular day, as my bin was deemed too full" and had a piece of 2X4 in it. Overall, my experience with Waste Connections has been a complete nightmare. Claim it and get a lot of features. Reset. The customer service folks are friendly and professional, so the problem must be with the driver, dispatch, and local management. A long registered date for wasteconnections.com can be seen as a positive aspect for Waste Connections as it indicates a commitment to maintaining the website and its domain name for a long period of time. Additionally, I found that their lack of prorated service was highly frustrating. Nature Of Your Comment Get Service (Current Customers Only) General Comment Billing Issue Service Issue Complaint Compliment Start Service Jobs E-waste Other Additional Information About Your Request Resume Description. Waste Connections of Missouri, owner of progressivewaste.com, has received numerous consumer complaints regarding their services. i dont want to deal with hwr. i wont agree how business treat cuatomed like thay. Waste Connections strives to assure the complete safety of our customers, our employees and the public in all our operations.
Complaints for Waste Connections, Inc. - Better Business Bureau Waste Connections. Through its R360 Environmental Solutions subsidiary, the Company is . Deceptive and unprofessional practices despite the fact they keep increasing the prices and charging you every single month without doing the service.
Customer Service - Waste Connections of Canada To put this into perspective, a competitor that we had considered does not have yearly price increases like this. We have sent bank statements multiple times to multiple people and they refuse to credit the account. waste connections is a family friendly company and they have many charity events and fundraiser events for the employees and the public. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. As a customer, this can be quite frustrating especially when expecting timely and efficient services. Share your photos and videos with others to prove the truth of your words. Waste Connections is an online waste management service that claims to provide reliable and convenient pickup and disposal services for your home or business. When it comes to reliable and efficient waste management services, it's crucial to choose a company that can provide excellent assistance to both residential and commercial clients.
I am going to break up with Waste Connections. - College Hill - MSN The LeMay family owned and operated the Company for sixty-six (66) years. We even enlisted the help of our relatives, who have tried to help us remove the trash that the company failed to pick up, but to no avail. NOPE! I have had it with their lack of customer service and their inability to make their wrong right. This company acquired my last two trash companies and I have all paperwork from them dating back 7 years and there is no mention of any such fees! All invoices not paid within 60 days of the invoice date will have a $35 late fee applied to the invoice. Waste Connections has a 4.1 star rating with 883 reviews. E-Waste. We appreciate your patience and understanding in this matter. Despite making requests for a supervisor to call me back on multiple occasions, I have never received a call-back from them. Inconsistent pick up but still holding customer accountable to satisfy bills.
Working at Waste Connections - Niche Learn about Waste Connections culture, salaries, benefits, work-life balance, management, job security, and more. In the month of May 2023 our trash was not picked up for 2 out of 5 weeks. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Language. I had Progressive Waste a reasonable and good company until Waste Connections took over and it has been like dealing with the mafia. Waste Connections is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in the U.S. and Canada, 2745 N Ohio St, Wichita, KS, 67219, United States.
Waste Connections of Canada Employee Reviews - Indeed Waste Connections ranks 5th among Waste Disposal sites. The experience with Waste Connections (wasteconnections.com) has been quite disappointing for our family. Fast forward to the start of my new contract with WC, and I was extremely disappointed to see that the bills I received were significantly higher than the quote provided by Allan. Right from the beginning, their billing system has been a complete mess. 30 Yard Roll-Off Dumpster. As someone who values efficiency and reliability in my trash services, I have been extremely unhappy with Waste Connections ever since they took over. Tiffany is a poor supervisor who does not care and makes nothing but excuses for read more. They refused to invoice me to pick up my residential garbage. Consider yourself warned! Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. My personal experience with Waste Connections was not a positive one.
All. When you try to contact them, they will not respond. I have used Waste Connections services since moving to Texas 5 years ago. Customer Reviews are not used in the calculation of BBB Rating. Rates have been going up since and I finally decided the end of last year to change trash services. This account has been set up on Autopay for YEARS. At first, I was quite satisfied with their services, however, over time there have been several instances where waste pick-up has been missed in my area. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Please click on the country abbreviation in the search box below to change to a different country location. Thank you for the notification, we are looking at the option of servicing this at a later time. 8 reviews Search Filter by Sort by: Newest Most helpful Most popular Oldest Pros and Cons of Waste Connections: A Review Breakdown Waste Connections is a reputable waste management company that provides a wide range of services to residential, commercial, and industrial clients across North America. Since then, we have received daily harassment from them, saying we have a balance due. I tried to place my order online, sent numerous emails, and even had conversations with the customer service representatives. services for business. We complied with those requests. Waste connections is the place you want to work 20+ years and dread retiring. It's a legit company, but they have horrible business practices. However ComplaintsBoard has detected that: This complaint was posted by a verified customer. I have gone ahead and waived the cancellation fee for you, your account is now at a zero balance and you should no longer receive any further communication from our company.
WASTE CONNECTIONS - 40 Reviews 12115 NE 99th Ave, Vancouver - Yelp I have been with this company for four years and have yet to see any improvement. 10 Yard Roll-Off Dumpster. On Monday, Nov16, 2020, the next week, I received an announcement saying that *aste Connections was cancelling their recycling program altogether and picking up recycling bins permanently. Please help. If cans are removed for non payment, there is a $60.00 reactivation fee. Do not waste your time with these people they are the worst! In trying to load it the mattress was ripped leaving pieces of mattress in my yard. I reached out for clarification about this charge and have received no response. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity. Purchased Lawn waste pickup. When i firat talked to her she said she doesnt want to talk and will just send me an email and if i dont aign for 8% up, every year then she wont do anything. They want people to believe they are a 'local' company, but nothing could be further from the truth as the refund check refund from ***** and all payments sent out of state as well. Great Service - I want to tell you how great NIKKI POWELL was helping me set up my account. If your normal trash, recycling, or yard waste service was skipped, please keep your container at the curb and notify Waste Connections at 636-321-2100 or by email to wcmissouri@wasteconnections.com. Waste Connections, Inc. is an integrated solid waste services company that provides waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. Please only place approved items in carts, and place the carts . Click here to get notifications about new complaints of Waste Connections. Please note that garbage collection is mandatory and a wide range of service and recycling options are available.
Waste Connections of Missouri - Complaints Board Please call for pricing 480-983-9101. Helpfulness Rating Date. On top of this, we found ourselves locked out of our account without any apparent reason, and despite trying to recover our account through various avenues, we could not access it. If your browser doesn't ask your location and your city still doesn't appear, try these steps: Please enter something you would like to search for. Now I am rewarded foread more. What's even more maddening is the fact that their communication and customer service has been severely lacking lately. Waste Connections makes it simple to review your recycling and garbage pickup schedule by offering our lookup tool that searches by service address. Customer service agent said my bill won't change even if I got rid of the recycling despite having 2 distinct charges on my invoice for trash cans and a recycle can. BBB is here to help. WORST TRASH COMPANY in Colorado. Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Payments (toll-free) 800-457-1379. We called again and was told by the same associate that the manager would not allow her to cancel and pick up the dumpster. 15 Yard Roll-Off Dumpster. I would however like to note there is still absoultely no explaination about a cancellation fee from the business and I suspect they are using it to coerce others into either not cancelling or actually paying a bogus fee. Waste Connections of Arizona provides convenient garbage pickup, recycling, bulk pickup, and dumpster and portable toilet rental services for residents in Phoenix, AZ. Waste Connections is a North American integrated waste services company that provides waste collection, transfer, disposal and recycling services, primarily of solid waste. Is waste connections a scam or a legit company? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Town of Queen Creek Residents must contact the Town of Queen Creek in order to schedule bulk pick-up service www.queencreek.org. I was blatantly lied to by Waste Connections representatives. I have talked on the phone twice to ladies in the office and they were polite and attempting to be helpful, but I did seem to have communication problem with them in trying to explain when and how I left my cancel notice. I did not have any of their trash cans and don't understand why I am being charged this. Thus far they have refused to refund ** for the missed service, they have refused to come pick up our extra trash from the missed service, and they want us to pay a fee to cancel. They continue to increase the costs of the services they provide. Please call for pricing 480-983-9100. I called so many times and they said they would have sale rep called me back and for week i called back and forth then they said even i called everday i have to wait. Overcharging and billing errors were also common issues. 3.0 Work-Life Balance. They have not picked up three times in 5 weeks (2 recycles and 1 trash) despite the cans being on the curb the night before. Worst customer service ever!
WASTE CONNECTIONS - 14 Photos & 168 Reviews - Yelp 130 reviews from Waste Connections employees about working as a Driver at Waste Connections. Not only do they not pick up trash as they are prepaid to do they also have a completely messed up bill payment process.
Waste Connections: Complaints, Customer Claims, Free Resolution Arizona | Customer Service - Waste Connections Overview 633 Reviews 1.4K Jobs 1.3K Salaries 47 Interviews 147 Benefits 13 Photos 269 Diversity + Add a Review Waste Connections Chambersburg Reviews Updated Mar 10, 2018 Filter by Topic Remote Work Work Life Balance Compensation Benefits Management Coworkers Culture Career Development Workplace Senior Leadership Diversity & Inclusion Covid 19 Upon review of a local trash service, I was quoted a price close to half what I am paying for Waste Connections.
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