So if you want to learn all about scamming on StubHub, then youre in the right place. A quick glance at their customer service Twitter account makes it clear that this is just how they operate now. I phoned customer service right away to try to cancel the transaction, but this option was not available. SeatGeek Reviews - 2,424 Reviews of Seatgeek.com | Sitejabber This is utterly and totally absurd! Postseason tickets can be listed without a barcode, since season ticket holders get their tickets before the schedule is confirmed and barcodes are issued, but . They then kill the original code, issue a new one and keep a record of the originals to prevent multiple copies being sold. To make a long story short. Ultimately, if they find that you were defrauded, they can issue a refund. Lets use an example where you buy tickets but they never show up. Even after numerous phone call and emails they were none responsive, and when I finally got someone on the phone she had the audacity to ask what took me so long to call. Reviewed July 14, 2023. Hope they go belly up for the way they have treated their customers (victims)! Ongoing. Now, there are never any guarantees about how this will all turn out. They see things in their favor, not their customers. Formula 1 Tickets - StubHub Not only did I lose my $500 for the tickets, Stubhub charged me $500 and I did not get to state my case! Then they disconnected. F Stub Hub. In fact, they can even reverse a payment (to some extent). Scamming on StubHub: Common Scams? - Tech With Tech I was then told by a Stubhub staff over the phone to wait 5 to 10 minutes for my tickets to arrive by email. Look at all their social media pages, reviews consistently awful. Its unfortunate, but it definitely happens. You can also report these issues to your state or local government. Have so far failed to pay me for ANY of them and several are outside the stated payment deadlines (5-8 business days after the event). StubHub has partnerships with many artists, teams, and venues around the world. The more information that you gather ahead of time, the better your ability to determine whether youre getting your moneys worth for a ticket, or whether youre being ripped off. It next claimed that when I changed the sale terms, its website showed me that I was offering to sell my tickets twice. Home - StubHub Community We've got you covered. They do not protect the buyers they keep insisting that nothing illegal was done and let the seller continue and do not accommodate the buyer. One for four tickets and another for six tickets. Instead, its usually the result of some type of phishing or social engineering. They also get to itemize how those prices are calculated. Then Stubhub chargied us $500 for incorrectly selling them???. Article 236.1 of consumer protection law. The day of the (rescheduled) event, I was unable to obtain my tickets. StubHub Promo Codes with 15% Off for July 2023 - Slickdeals this is a complete fucking scam DO NOT BUY FROM THEM EVER AND IF YOU CAN WASTE THEIR TIME LIKE THEY WASTED OURS AND FILE A REPORT . This was my first time trying to sell tickets and I only was selling my Grey Cup tickets (which are physical tickets on lanyards and that is the only way to get into the game) because my son is sick. My original purchase was $1500. Keywords: is Stubhub reliable for tickets, is StubHub legitimate, is StubHub safe, is StubHub legit, StubHub ticket review, is StubHub reliable, is StubHub legit, StubHub reviews 2021. We have tested VividSeats.com and was good for us, although there are mixed VividSeats reviews., but recently rebranded with better support. Tickets are 100% guaranteed by FanProtect. > best price guarantee I purchased my ticket off StubHub and shortly after the event was scheduled to a much later time. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. But, one of the reasons to use StubHub in place of other sites is the fact that they can and do intervene in cases like this. The website you went to looked a lot like StubHub. We purchased tickets to see ZZ TOP in Portland Oregon in October. DO NOT PURCHASE TICKETS FROM STUBHUB!!!! StubHub claims to stand by their ticket purchases and when an event is cancelled you can receive your money back. These complaints can be read with many StubHub reviews the web in 2020. Another way this can happen is through the use of malicious software. I sold my tickets for a festival that was cancelled and later rescheduled. Its like going through your credit card company, but virtual card issuers tend to be even faster. When you shop on Stubhub, you can count on the price you see when you search for tickets always being the price that you pay in the end. How do I accept and access mobile transfer tickets? - SeatGeek I got an email . We had to purchase another ticket, could not sit together on Mothers Day. StubHubs payment policy is that they will pay me within 15 days, on the 2nd or 4th Mondays after the event. Do not use this company. After 20 minutes I gave up as the game had long started. Still no money paid to us even though we have called Stub Hub multiple times. As the account was hacked. > premium Tickets (court-side seats, VIP event packages, etc. But, you can have important data stolen even without those other scams. Prices for parking passes may differ by event. Credit card lots will be available but limited on event day and may cost more than pre-paid parking passes. We were told to go to the ticket office. When I contacted them to tell them of the mistake they told me I should just set up an account and re sell them. Show started at 8:00 spent an hour and a half trying to get my tickets wish I would have read the reviews I would have definitely went with Ticketmaster. Ongoing. When I arrived at my seat I could not see home plate. Stub Hub also lied to us when they said they couldnt refund us because our state wouldnt allow it. How has everyone's experience been with Vivid Seats? : r/phish - Reddit Apparently if you double list the tickets, even if you cannot find your listing or upload the tickets you are more than 100% penalized. 4 Things to Know About Buying Tickets on StubHub - The Motley Fool I purchased 3 tickets to the 2019 ashes test at Lords. > good for sports, concerts, and broadway shows. The show has now been canceled for Sept 18th 2021. The tips below can also apply to StubHub alternatives, such as SeatGeek.comand TicketNetwork.com. StubHub ticket sellers are charged a 15% fee. The following day, after being on hold for MORE THAN AN HOUR, we were told that it would be investigated and we would be contacted within 4 days. I paid $3,300 for two tickets to The Eagles originally scheduled for April 26, 2020 in Phoenix. After personal experience ourselves and going through many StubHub reviews, the final verdict is actually on the positive side. DO NOT USE THIS COMPANY! Is Stubhub Legit? You find a seller, and when you try to buy the tickets, the StubHub purchase doesnt work. > 100% buyer trust guarantee, Ticket Exchange by TicketMaster I put advance in quotations because if you have ever been to a soccer game in your life specially in a country where thats the #1 sport you KNOW that it is safer to go to a game at least 4 hours in advance with the knowledge of it taking forever to get into the stadiums. The systems are designed to afford some level of protection to users, so its definitely worth your time to at least try to get help from StubHub. They should be fined for misleading advertising. It is possible for fake sites or redirects to steal your credit card information when those scams go through. Parking passes I have purchased game tickets. (see our top alternative ticket sites below). After the cancelling of the baseball season, they have refused to refund my money for the cancelled games though it clearly states so in their policy. Anyone asking for a password has bad intentions. good for sports, concerts, and broadway shows, no hidden fees and easy ordering process compared to other sites, We have tested Ticket Masters Resale and got overall positive feedback from most, good for sports, concerts, and broadway tickets, We have tested VividSeats.com and was good for us, although there are mixed. They do offer live chat support 24/7 for any help with questions and ordering. They sided with the seller who took my money yet never provided my tickets. i bought my tickets a month in advance for a soccer game in MEXICO CITY . Which stipulate that it is illegal to resell ticket at a higher price without the producer agreement, which they dont. 1 Reply jwducks New User Re: How to purchase parking pass Hi. We have tested Ticket Masters Resale and got overall positive feedback from most Ticket Master reviews. All rights reserved. One site at Law360.com, says StubHub is looking to exit Florida womans proposed class action accusing Viagogo of refusing to refund their customers for events that were canceled due to COVID-19, claiming they accepted a voucher, which they dont apply to other events. They said the "2" wasn't a reference to a location rather an inventory number which was BS. I, too, am going through my credit card company to have my money returned to me. Baltimore Ravens Parking Passes Tickets - StubHub This company is a scam. This is a clearly unethical business, and I believe that no one should purchase their ticket off StubHub unless you would like to be majorly screwed. Bought tickets to a game I believed was a night Sox game. Security told me that Scotia Bank Arena is not accepting tickets purchased from Stubhub. This means that since I will be leaving for college I wouldnt be able to attend. The Ultimate Guide to Apple Pay: A Revolutionary Way to Pay! THEY TAKE YOUR MONEY AND NO CUSTOMER SERVICE IF THERE ARE PROBLEMS!!!!! Taylor Swift Tickets - Taylor Swift Concert Tickets and Tour - StubHub Yes, StubHub is legit. Tickets at MetLife Stadium Parking Lots New York Metro, viagogo - buy & sell concert, sport, theatre tickets. Total scam. MLB Parking Pass is known as America's pastime and is a special game for many people across the United States. So in my experience FabProtect is a scam, They rescheduled the show 3 times for 3 years. Legit Ticket Sites - StubHub Reviews 2023: Is StubHub Legit, Safe At first they were like Oh its only postponed, so you can hang on to them and theyll be good for Bonnaroo 2021 or you can re-list themNo Refund. Our StubHub reviews and customer feedback below will eventually guide customers in determining if this is the best site get tickets. I did not like how you had to register and create an account before seeing the total price on our tickets. It then backed off. sweetrollscedarpie . StubHub Parking Pass : r/DealsIrised - Reddit If you lose money to a scam, you can report the situation to the authorities. I've purchased 2 tickets for Laufey concert on VividSeats.com on 5/19/2023. Please do not offer for me to contact your customer service because I have already gone that route with no success. I ordered tickets for Cactus League Spring Training, but the transparency of the $20 additional fee per tickets has a lot to be desired. Is Vivid Seats legit? Here's everything you need to know StubHub is a trustworthy site for locating hard-to-find tickets to events that are listed as sold out everywhere else. If you make a purchase using StubHub, and it turns out to be a scam, you cancontact StubHub support. Who knows when we will ever be able to use a voucher, or if that concert will reschedule, its not likely at this point. An interesting fact,StubHub was sold by eBay recently and acquired by Viagogo. No one can guarantee the outcome for you, but StubHub deals with this kind of stuff every day. Event and Venue. Beware of these rip off artists. Is SeatGeek Legit? Also, the now famous lack of customer service was very clear. A lot of people immediately seek the help of StubHub reviews to check if this online marketing website is reliable or not. 1. Stubhub customer service is among the best in the business and has been recognized for going above and beyond in their efforts toward ultimate customer satisfaction. With that said, StubHub cant protect you from buyers remorse, where you purchase tickets for an event and then later decide that you cant (or dont want to) go. They now insist on keeping my money for nearly 2 years and are only willing to allow me to re-list my tickets for sale in competition with their own tickets WHEN tickets go back on sale again. The concert was held as scheduled and the buyer did attend. Venue confirmed cancelation of show. Following this we will no longer use stub hub and have already been warning our many friends and family members about this company. Customers can also have the tickets ready at the stadium where the event will be held, or they can choose to print their tickets themselves at home. StubHub has its own system and methods they use to sort through claims of scams or bad behavior on the site. If they cant, theyll refund all of your money, including the cost of the tickets, service fees and shipping and handling charges. I have contacted the so called "help" centre 4 times now and been told "oh it's fine" and "tomorrow" repeatedly. Instead of refunding your money as any ethically correct company would do, they refuse to refund! I paid for few tickets but while trying to enter the stadium I was told that tickets are invalid. Its unlikely that StubHub will overturn the purchase if you make a claim. No tix just a lame Facebook page. Privacy Policy. DO IT. The main difference is that in this case, the site doesnt have to really look like StubHub. SeatGeek.com, launched in 2009, is a legit ticket platform that has sold millions of tickets for 10+ years, but there are some negative reviews saying it wasn't the most reliable site. Also, though StubHub can protect you if an event is outright cancelled, it cant protect you if an event is rescheduled, and the events new circumstances prevent you from attending (e.g. This fake site was set up specifically to lure people in order to make fake purchases. Are Groupon Tickets Legit. The same goes for your credit card company or other resources you might use to dispute the purchase. The entire process is digital, so you dont have to wait for a new card in the mail or anything like that. We encourage you to purchase a parking pass beforehand or use public transportation. I have been told that yes I still owe them money. I clicked on the button and was taken to a Facebook page for TD Garden, several calls to customer service yielded me new emails taking me to the same link. Our ticket seller never turned in our tickets, so we were left holding the bag, with no tickets to the game, and no time to recover. It may be tough to believe, but the truth is that StubHub is a real company in 2021 that is in good standing with both ticket buyers and sellers. StubHub is NO LONGER REPUTABLE. Ultimately, the experience will be similar. Highway robbery! I feel like a victim. What a rip off! Compare all our top 3 ticket sites below for the best deal. I logged back into Stub Hub and there are no pending sales no listings NOTHING so I figured it was a mistake. First off, the average ticket buyers will pay an extra 26.8% service fee on average for concert tickets as shown below. They actually did refund my money, but they are a very slippery and shaky operation. StubHub.com has made partnerships with many professional teams including all of those in the MLB, MLS, and CFL. The first is that you are searching for tickets on the real StubHub site. Thanks. > largest independent secondary ticket marketplace to live events, > good prices compared to most ticket sites, > voted best in-house customer support team, > extra event protection add-on at checkout (100% reimbursed if an accident). > no hidden service fees . Two days before the game I see there is supposed to be money going to my PayPal in 5 days but still not sales showing in stub hub so I chatted with them and the putthe info back into my account showing a sale but told me that because the event is in 2 days they are taking 40% of my ticket price sale (about $250 Canadia) is this even LEGAL???? Once on the website, you'll have access to a variety of coupons, promo codes, and discount deals that are updated regularly to help you save on your purchase. This second attempt worked great, but I could not ever tell if the tickets sold. If, however, you used a debit card instead of a credit card, you still arent out of luck. Managing Photo Storage: Google Photo Storage. > 100% verified for authenticity by TicketMaster, Vivid Seats Now I paid over $4,000. StubHub, has been going for 20+ years, and and claims to be the largest ticket exchange and resale site on the web today who sells millions of tickets each year to live events in over 50 countries. I am out $1300 now! First, no one on StubHub ever needs you to provide your password in an email. I have to ask help from the credit card company to force Stubhub to refund the balance. Imagine not being able to see the catcher or hitter throughout the game and not being informed of that prior to your purchase? StubHub is a corporate machine, interested in $$ only, with no customer service and a disgraceful mission, to screw over victims on top of a Federal Disaster. Several days later when I went to upload my tickets I could not find my listing anywhere. I received an email saying they sold. We sold our 4 MLB season tickets (all in a row). It blames its customers and forces them to pay for its mistakes. Stubhub guarantees buyers that they will receive valid tickets before the date of the event and that if the event is canceled, their money will be refunded promptly. Avoid this business at all costs! I failed to receive Red Sox tickets I had sold. We are not event goers. In these circumstances, its possible that the seller doesnt even have the tickets yet. which means their poor buyer will be out of money. I purchased two tickets to see Six The Musical at the Orpheum Theatre in Omaha, NE for the evening of January 7th. You cant haggle for a lower ticket price on StubHub, but you can search around to see how fair a ticket price is before you buy the ticket. Better Business Bureau bbb.org federal trade commission ftc.gov consumer financial protection bureau fcpb.org and we can get rid of this company instead of just complaining. Any Stubhub service charge is presented before you sign on to sell your tickets or make your purchase. Do not use StubHub! I did not received my tickets. They are basically extorting me and forcing me to apply my money to a future event. Paid twice as much because Vivid wouldn't stand behind it. StubHub is not the ticket seller. NEVER USE THUS COMPANY. 4 12 Related Topics Football Sports 12 comments Add a Comment BelleVegasDue 8 mo. You see that, so you jump in and try to buy these good tickets. Another great feature of StubHub.com is its flexibility when it comes to how customers will be able to receive their tickets. StubHub Review for July 2023 | Best Ticket Brokers - TopConsumerReviews.com You may be wondering Is StubHub a reliable site? and rightly so. So only option was to list them for sale at a price.to recoup my ticket plus fee price with a very small likelihood of recovery. Even worse to get charges fees again to sell them. There are two primary ways this breaks down. Then will will fight your credit card disputes! To get started, simply visit the website and find the perfect coupon, promo code or discount deals for you. On average we see ticket prices being marked up about 100-150% from the original face value on the ticket stub. > voted best in-house customer service Bought Andre Bocelli concert tickets for Febuary in NY City.Bocelli cancels concert due to laryngitis.I spent over $5000 in hotel,airline tickets,ground transportation and meals. It was over $2000! You will be wasting your time and possibly your money. Due to Covid-19 the show has been rescheduled for November 14, 2020. If your order details are saying the Mobile transfer tickets are transferred but you don't see an email, double-check a few things in case you originally missed it: Make sure you spelled the email address on your StubHub account correctly. Or, they can contact you as a seller listed on StubHub. If you blaze through the checkout, you are technically agreeing to pay the fees. Go to the venues online box office (if they have one) and see if there are still comparable tickets available, and if there are how much theyre selling for. We were devastated that we had driven all the way downtown, were all dressed up, paid for parking and would be unable to see the musical. As far as I've seen, stub hub uses the bar codes on the tickets to insure that only one sells on their site. The Second pair was sold and the tickets immediately transferred around March 9 or 10th for an event on March 15. The parking garage was for a condo building. Save yourself some trouble Where StubHub falls short is in their customer satisfaction. It is criminal the way stub hub has handled the refund of postponed shows during the pandemic. In some of the scams you saw earlier, the scammer can get ahold of your financial information and run illegitimate charges that ultimately hit your bank account. I got an email with the sale confirmation from Stubhub saying I'll be paid 5-8 days after the event to make sure . StubHub has a secure payment processing method. After standing in line for a few minutes, we got the same information. Other people taken by same scam. Ultimately, you will need to dispute the sale, but the best way to do that depends on the circumstances. Is Stubhub Legit? What You Need to Know - Shopping Kim That is an absolute false statement. StubHub Parking Pass. I know this as I had tickets for myself also and checked that the buyer was there. Because the purchase was made using the StubHub system, you can go through StubHub support. I also never got replacement tickets for the rescheduled event so I cancelled the sale. Stubhub then charges me the full amount I sold the tickets (which includes 30% fee). Had to resort to submitting disputes with the credit card company. How to Get Faster Response From the StubHub Fraud Department - DoNotPay Clearly, scams can and do happen on StubHub. > mobile ticket delivery within minutes I complained saying there is no possible way I have to travel an hour to get the tickets then an hour back to the game plus the time to get into the game would be simply impossible without missing the first half of the game, its ridiculous. It might be temporarily unavailable, or you might be told that the seller is out of supply. Their website is terrible their customer service terrible everything about them is terrible. The fact of the matter is that this company has been around for the over 15 years and they have developed a solid reputation for sending out the tickets. How to list parking passes on StubHub : StubHub I listed my ticket at 450$ on mai. The buyer has the tickets . The tickets arrived within 4 days of ordering.
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